Privacy Policy

Last updated: April 12, 2024

1. Introduction

ChurchManager, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our church management system ("Service").

We take your privacy seriously and have designed our Service with your privacy in mind. This policy applies to all information collected through our Service and any related services, sales, marketing, or events.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information Collection

We collect several types of information from and about users of our Service:

Personal Information

Personal information is data that can be used to identify you directly or indirectly. We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Express interest in obtaining information about us or our Service
  • Participate in activities on the Service
  • Contact us

The personal information we collect may include:

  • Names
  • Email addresses
  • Phone numbers
  • Mailing addresses
  • Job titles
  • Usernames and passwords
  • Profile pictures
  • Billing information
  • Church membership information

Church Member Information

As a church management system, our Service allows churches to store and manage information about their members. This information is provided by the church administrators and may include personal details about congregation members. Churches are responsible for obtaining appropriate consent from their members for the collection and processing of this information.

Automatically Collected Information

When you access or use our Service, we automatically collect certain information, including:

  • Device information (such as your IP address, browser type, operating system)
  • Usage details (such as pages visited, time spent on pages, navigation paths)
  • Location information (if permitted by your browser settings)
  • Cookies and similar tracking technologies (as described in our Cookie Policy)

Information from Third Parties

We may receive information about you from third parties, such as payment processors, analytics providers, and integration partners. This information helps us provide and improve our Service.

3. Use of Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Service
  • Improve, personalize, and expand our Service
  • Understand and analyze how you use our Service
  • Develop new products, services, features, and functionality
  • Communicate with you, including for customer service, updates, and marketing purposes
  • Process your transactions
  • Find and prevent fraud
  • For compliance, legal process, and law enforcement purposes

Legal Bases for Processing (For EEA Users)

If you are located in the European Economic Area (EEA), we collect and process your personal information only when we have a legal basis for doing so. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:

  • We need it to provide the Service, including operating the Service, providing customer support, and ensuring the safety and security of the Service;
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, marketing, and to protect our legal rights;
  • You give us consent to do so for a specific purpose; or
  • We need to process your data to comply with a legal obligation.

4. Information Sharing

We may share your information in the following situations:

With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

With Your Church

If you are a member of a church that uses our Service, your information may be accessible to authorized administrators of that church. We provide the tools for churches to manage their members' information, but we do not control how churches use this information.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction. The successor entity will be bound by this Privacy Policy.

Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Our security measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Encryption of sensitive data at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Regular security training for our staff
  • Physical security measures for our servers and offices

We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our security measures to identify and implement appropriate enhancements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

For Users in the European Economic Area (EEA) and United Kingdom

Under the General Data Protection Regulation (GDPR) and UK GDPR, you have the following rights:

  • Right to Access: You can request copies of your personal information.
  • Right to Rectification: You can request that we correct inaccurate or complete incomplete information.
  • Right to Erasure: You can request that we delete your personal information in certain circumstances.
  • Right to Restrict Processing: You can request that we restrict the processing of your information in certain circumstances.
  • Right to Data Portability: You can request that we transfer your information to another organization or directly to you.
  • Right to Object: You can object to our processing of your personal information in certain circumstances.

For California Residents

Under the California Consumer Privacy Act (CCPA), you have the following rights:

  • Right to Know: You can request information about the personal information we collect, use, disclose, and sell.
  • Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
  • Right to Opt-Out: You can opt-out of the sale of your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Exercising Your Rights

To exercise your rights, please contact us using the contact information provided at the end of this Privacy Policy. We may need to verify your identity before responding to your request. We will respond to all legitimate requests within the timeframes required by applicable law.

For churches that use our Service to manage information about children in their congregation, it is the church's responsibility to obtain appropriate parental consent and to ensure compliance with applicable laws regarding children's privacy.

8. International Data Transfers

Our Service is primarily operated and managed on servers located in the United States. If you access our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located.

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. We will take all necessary measures to ensure that transfers of personal information to countries outside the EEA are adequately protected as required by applicable data protection law.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When you delete your account, we will delete or anonymize your personal information, unless we need to retain certain information for legitimate business or legal purposes. For example, we may retain certain information to prevent fraud, assist with investigations, enforce our terms and conditions, or comply with legal requirements.

10. Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and the relevant authorities as required by applicable law. We will provide information about the breach, the affected data, and steps you can take to protect yourself from potential harm.

11. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ChurchManager, Inc.
Mayor's street, Molyko - Buea
Cameroon
Email: info@churchmanager.xyz
Phone: (+237) 681 099 238

If you have any questions about these privacy policy, please contact our support team.